Concierge & Front Desk Security
Our Concierge & Front Desk Security service provides a professional and welcoming security presence in reception areas, lobbies, and entry points. Ideal for residential buildings, corporate offices, and hospitality environments, this service combines customer service with safety oversight. The main benefit is a secure, well-managed entrance experience that reflects positively on your building or organization.
Key Responsibilities
- Greet visitors and assist with inquiries in a polite and professional manner.
- Verify visitor identification and maintain accurate entry and exit records.
- Issue visitor passes and coordinate with tenants or office staff for approvals.
- Monitor lobby activity and respond to any suspicious behavior.
- Manage phone calls and basic reception tasks when required.
- Provide directions and coordinate logistics for deliveries and appointments.
- Act as the first point of escalation for on-site security concerns.
Suitable For
Corporate Office Buildings and Business Centers
Residential Condominiums and Apartments
Hotels and Serviced Residences
Hospitals, Clinics, and Healthcare Facilities
Universities, Colleges, and Training Centers
Government and Public Administrative Buildings
Why Choose Us
- Guards are trained in hospitality etiquette, communication, and customer interaction.
- Uniformed and well-groomed personnel to reflect your organization’s professional image.
- Clear SOPs tailored to your reception and access control requirements.
- Continuous supervision and routine performance evaluations.
- Available local and Nepalese guards who are background-checked and certified.
- 24/7 operational support and fast response procedures.