Our Commitment to You
Recognizing Real Heroes
When our guards go the extra mile, we make sure they’re seen and celebrated. We believe recognition is not just about awards — it’s about honoring bravery, quick thinking, and loyalty. When our guards shine, we make sure it doesn't go unnoticed.
Opero Hotel management presenting token of appreciation
"Prevented an active theft and received glowing feedback from hotel guests."
Reckitt Benckiser awarding a guard
"Identified a gas leak, saving the factory from potential fire hazard."
LAM Research Appreciation Dinner
"A special dinner to thank our security team for their service excellence."
Our Commitment to You
Internal Recognition
"We also celebrate from within. Each month, we honour those who go beyond duty with certificates, small gifts, and team-wide recognition."
"At V-Global, our people are our strength. Recognising them is how we say thank you for the integrity and heart they bring to the job every day."
How We Keep Our Standards High
Our way of maintaining excellence, long after deployment.
Security doesn’t stop after posting a guard. We believe in constant checking, guiding, and growing. Here’s how we make sure your site stays protected and our people stay sharp.
- Weekly night audits and spot checks
- Counselling sessions to solve field issues
- Management meet-ups with guards every 6 months
- Random site inspections
We Grow With Our Clients
Long-term relationships built on
feedback, alignment, and care.
Your business grows and changes. So should your security partner. That’s why we invest in ongoing communication, reviews, and joint improvement plans with every client we serve.
Quarterly Business Review (QBR)
Structured meetings to realign goals & review performance.
Customised Improvement Action Plans
We act on your feedback, and report back with results.
Incident Reporting & Transparency Briefings
Honest updates, full clarity. Always.
Dedicated Account Manager
One contact person. No back-and-forth.
Site Visits & Joint Inspections
We walk the ground with you and take notes.
SOP & Policy
Updates
Any changes? You’ll be the first to know.
